Visit us at booth CC-F45
As VoiceInteraction's presence in the Contact Center market grows, trade shows such as CCC Expo are crucial to present our solutions as we meet with prospective clients and partners. Presenting CallScriber, our AI-driven platform for Contact Centers – can be used as a standalone platform to receive and analyze every interaction received at the Contact Center, or easily integrated into current workflows via an API.
CallScriber - Big Data analytics for 100% of received communications
The platform collects recorded calls and initiates an automated speech recognition process to extract metadata. The complete transcript of the interaction is filed and categorized, compiled into a comprehensive process of big data analysis. Assembling customer insights has become imperative in the expansion and innovation strategy of any business. Speech-to-text recognition is a powerful tool in automating this process, gathering and presenting crucial information about your customers and the relationship they have with your business.
Introducing version 7.0
Call & Contact Centre Expo is the perfect opportunity to introduce new versions and features of this platform. With a cleaner interface and redesigned features, CallScriber 7.0 is a powerful tool for Big Data analytics. Our experts are prepared to present CallScriber and provide excellent customer service, introducing prospective clients to the added-value offer our solutions present.